The sales and lettings industry rely heavily on face-to-face interactions, we meet new applicants in our offices, we take them to view properties, often meeting with the owners or landlords. Once a transaction is proceeding, we meet many times throughout the process and, for lettings, those interactions will continue throughout the tenancy with property inspections and maintenance appointments. It’s important, therefore, that we are taking the appropriate measures to not only keep our staff safe but to be able to continue doing business with our clients, vendors, buyers, landlords, and tenants.
We shall be closely following the NHS guidance, confirming whether the person we are meeting has travelled to a heavily infected country, or whether they are aware of being in contact with an infected person. In these cases, we will have to ask for the appointment to be re-scheduled, if we cannot find a safe alternative.
We shall be regularly washing our hands with soap and a scrubbing brush throughout the day and all of our staff will be carrying hand sanitiser, we would expect the same courtesy from anybody we are meeting.
For our fully managed properties, we will do our best to ensure that maintenance issues are dealt with, however, you must expect a longer turn-around and accept that we will be doing everything possible to handle your issue promptly. It may be a case that we have to deliver alternative electric heaters or water heaters if we are unable to fix an issue due to self-quarantine or engineer shortage.
From over 30 years experience in the business of selling and letting houses, here at Cheshire & Co we know that clients are interested in one thing only; how we, the agent are going to sell or let their property.
Since 2011 property owners from all over the NP postcode have instructed us to sell their property, ranging from £50,000 to £1,000,000. The reason why we have been so successful is because to always try to provide an exceptional service to our clients regardless of the property value.
We do not take property photos with our phone, sign vendors up to expensive marketing packages nor ask for any money up front. The team at Cheshire & Co always attempt to combine our professional approach and years of experience with the increasing use of modern media via the internet.
Give us a call and have a chat about how we can sell your property.